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Product-service systems - from customer needs to requirements in early development phases
Zitatschlüssel Muller.2009
Autor Müller, P. and Ericson, A. and Larsson, T. and Stark, R.
Buchtitel Industrial product-service systems (IPS2)
Seiten 62–67
Jahr 2009
ISBN 978-0-9557436-5-8
Adresse Bedford
Herausgeber Roy, R. and Shehab, Essam
Verlag Cranfield University
Zusammenfassung Framed by Product-Service Systems (PSS), this paper discuss how needs and requirements are applied in early phases. In product development literature these and closely related terms are mixed, and a focus on gathering customer information about goods and their use guides the development team. This theoretical study highlights that lifecycle commitments such as PSS insist on the generation of a broader information basis. The application of a divergent view on goods, their use and the customers is likely to provide such information basis. The discussion provides a proposal of a simple model to set needs and requirements in relation.
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